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Privacy Policy


Effective Date: 1st December 2023
Last Updated: 1st July 2025

 

1.  Introduction

This Privacy Policy explains how I, Zillah Smart of Zillah Smart Nutrition, collect, use, and protect any information you provide when using my website www.zillahsmartnutrition.com

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I am committed to safeguarding your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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2.  What Information I Collect

I may collect the following types of personal data through contact forms, bookings, newsletters, and consultations:

  • Full name

  • Email address

  • Telephone number

  • Health and lifestyle information (only when voluntarily submitted for consultations)

  • IP address and browser type (through cookies or analytics tools)

 

3.  How I Use Your Information

I collect and process your information to:

  • Respond to your enquiries or requests

  • Provide Nutritional Therapy services

  • Schedule and manage appointments

  • Send newsletters and updates (if you have subscribed)

  • Comply with professional and legal obligations

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4.  Legal Basis for Processing Your Data

Your data is processed under one or more of the following legal bases:

  • Consent – e.g. subscribing to a newsletter

  • Contract – e.g. to provide nutritional therapy services you request

  • Legal obligation – e.g. retaining client records as required by law

  • Legitimate interest – e.g. improving the services I offer

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5.  How Your Information is Stored

Your data is stored securely using password-protected and encrypted systems. Client records are held confidentially in accordance with the guidelines of the Federation of Nutritional Therapy Practitioners (FNTP).

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Client notes are kept for a minimum of 7 years after the last consultation, or until the client reaches age 25 in the case of children, to comply with professional standards.

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6.  Sharing Your Data

I do not sell or share your personal information with third parties, except:

  • With your explicit consent

  • When legally required to do so

  • To trusted service providers (e.g. secure booking systems or email platforms) who help me operate my business, under strict data protection agreements

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7.  Cookies

This website may use cookies to enhance user experience and collect anonymous usage data. You can control the use of cookies through your browser settings. 

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8.  Your Data Protection Rights

You have rights under UK GDPR, including:

  • The right to access your data

  • The right to correct or update your information

  • The right to request erasure (in certain circumstances)

  • The right to restrict or object to processing

  • The right to data portability

To exercise any of these rights, please contact me at the details below.

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9.  Third-Party Links

My website may contain links to external websites. Once you leave my site, I am not responsible for the protection and privacy of any information you provide on those sites.

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10.  Changes to This Policy

This Privacy Policy may be updated periodically. Please review it regularly to stay informed about how your data is protected.

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11.  Contact

If you have any questions or would like to exercise your data rights, please contact me:

Zillah Smart
Zillah Smart Nutrition
Email: info@zillahsmartnutrition.com
Phone: 07506 909499
Website: www.zillahsmartnutrition.com

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